DO NOT ORDER FROM THIS COMPANY!!!!!! I paid more for express shipping than I did for the products in order to get the products on time for a large event I had. Shenye Wang promised repeatedly that they would arrive on or before a certain date. No problem. So I ordered from them. On the last day per the contract for them to ship, they printed a label, but the shipper did not receive the package until four days later. Then there was a problem with the shipping address which they did not fix until another 4 days later, so my package arrived a week later than promised and I had to order boxes from Amazon in order to have product packaging for the event. When corresponding with Shenye, she just blamed everything on their "agent" and the shipper, UPS, and took zero responsibility for fulfilling the contract. Because they printed the label on their last contract day to ship, my order was not eligible for the 10% return for late dispatch. VERY DISHONEST COMPANY!!!!!!!
आपूर्तिकर्ता की प्रतिक्रिया:
I am so sorry for the shipping delay ,as mentioned the goods will be delivered to Korea first and then UPS pick up the goods ship to USA ,this is why there are some days without tracking ,we local in China ,it take times to ship to Korea and this is the fastest shipping method during the hot season .we can not control the express , I also pushed our agent everyday,and refund some cost for you to make up the delay .
02 Jan 2025